Cancellation Policy

Cancellation Policy

These rules explain when a booking can be cancelled and when automatic refunds are available.

Cancellation Policy legal page visual
ACCEZ

These rules explain when a booking can be cancelled and when automatic refunds are available.

Cancellation window

  • Free cancellation is available up to 6 hours before the scheduled appointment time.
  • If a cancellation is made less than 6 hours before the appointment, the booking does not qualify for an automatic refund.

Late cancellations and professional terms

  • Late cancellations may be subject to review by the platform.
  • In certain cases, the platform may issue a full or partial refund at its sole discretion.
  • Each professional may define additional conditions for their services.
  • By booking a service, you accept the professional cancellation terms and the platform policies.
ACCEZ

Premium beauty and wellness booking, born in Miami and built to scale everywhere.

ACCEZ helps professionals grow recurring income and helps clients book premium services with less friction.

ACCEZ helps professionals grow recurring income and helps clients book premium services with less friction.
Premium ACCEZ legal and brand footer visual