Refund Policy

Refund Policy

This page explains when refunds are automatic, when they are manually reviewed, and how they are processed.

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ACCEZ

This page explains when refunds are automatic, when they are manually reviewed, and how they are processed.

Automatic refunds

  • Refunds are automatically issued for cancellations made at least 6 hours before the scheduled appointment time.
  • Cancellations made within 6 hours before the appointment do not qualify for automatic refunds.

Manual review and processing

  • However, all refund requests may be reviewed by the platform, and refunds may be issued at its sole discretion in exceptional cases.
  • Refunds are processed using the original payment method.
  • In cases involving disputes, technical issues, or service problems, the platform reserves the right to investigate and determine the appropriate outcome.
ACCEZ

Premium beauty and wellness booking, born in Miami and built to scale everywhere.

ACCEZ helps professionals grow recurring income and helps clients book premium services with less friction.

ACCEZ helps professionals grow recurring income and helps clients book premium services with less friction.
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